Return & Refund Policy

At watchboxi, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

30-Day Return Window

We accept returns within 30 days of delivery. To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.

How to Initiate a Return

To start a return, please contact us at [email protected] with your order number and reason for return. We will provide instructions and a return shipping address.

Return Shipping

Customers are responsible for return shipping costs unless the item is damaged or defective upon arrival. We recommend using a trackable shipping service to ensure safe delivery.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–7 business days.

Damaged or Incorrect Items

If your item arrived damaged or you received the wrong product, please contact us within 7 days of delivery. We’ll make it right at no additional cost to you.

Questions?

If you have any questions about our return or refund policy, feel free to reach out to us at [email protected].

Effective Date: June 12, 2025